Effective organization and management

At the morning meeting of all management cadres on April 30, 2022, Mr. Wang explained that effective organization and management is to realize the revolution and rotation, do early warning and prevention, and constantly improve and promote.

According to the information provided by the human resources department, the company has more than 2000 employees. What is the purpose of gathering so many people in Ouhai? To put it more broadly, let's live a better life through our joint efforts. To put it mildly, it is to serve customers well and receive more orders through organizational forces, provide better production services and create more output. The purpose of the company's establishment of the standards office is also to enable everyone to realize the revolution and rotation of each module of the enterprise with organizational strength under unified rules around the company's objectives through the setting of organizational structure, the optimization of process system and the standardization of operation behavior.

rotation and Revolution

The earth rotates for a week, resulting in the alternation of day and night. The natural phenomenon of alternation of day and night divides the time for people to work and rest, that is, what the ancients called "work at sunrise and rest at sunset". The earth revolves around the sun for one week to realize the four seasons of spring, summer, autumn and winter. The growth of all things booms and withers with the change of seasons. Whether it is revolution or rotation, the earth has its own operation laws, which are shown in the earth orbit, the earth orbit plane and the yellow red cross angle, the earth revolution cycle and the earth revolution speed. In order to realize the revolution and rotation of enterprise operation, on the one hand, we need to establish a sound operation system, on the other hand, we also need a group of well-trained people.

Improve the operation system.

The highest level of business operation and management is to govern by doing nothing that goes against nature。Lao Zi said: the people of the state do not know that there is the rulers and governor in the first-class political structure. That is, through the establishment of organization structure, the establishment of process system and the standardization of operation behavior, the modules of finance, business, engineering, production, logistics, human resources and quality can realize revolution and rotation without external intervention. In the early Western Han Dynasty, Huang Lao's rule was highly respected in national governance. Emperor Wen and Emperor Jing of the Han Dynasty, known as "the rule of literature and scenery", adopted the policy of "governing by inaction", which inherited the strong governance mechanism of the Qin Dynasty. First, the Qin Dynasty unified the writing, currency and weights and measures, so that the books were the same, the cars were the same, and the weights and measures were unified, which laid the cornerstone for the national governance of the Han Dynasty. Second, the organizational structure inherits the Qin system in the west, that is, the central official system is established on the basis of "three public and nine Qing" in the Qin Dynasty. Third, the formulation of the Han law is based on the Qin law. "Zi Zhi Tong Jian" records that "Xiao He was the first to collect the pictures and books of the prime minister's residence of Qin Cheng." Xiao He, the first Prime Minister of the Western Han Dynasty, followed Liu Bang's troops into the capital of the Qin Dynasty, took his men straight to the prime minister's palace, and sent soldiers to quickly surround the prime minister's palace and forbid anyone to go in and out. Xiao He asked loyal and reliable people to check the registered residence, topography, documents and other books and archives of the Qin Dynasty, classify them, register them, and collect them all. After Xiao He died, his successor was also "Xiao Guicao following". The profound influence of the management system of the Qin Dynasty on the Han Dynasty may be one of the reasons why Chairman Mao wrote to Guo Moruo to "persuade the king to scold Qin Shihuang less". Taoism stresses the rule of inaction, while Confucianism and France stress the active and promising. If enterprises want to realize the revolution and rotation, they must first be active and promising, that is, establish a sound operation system. In Ouhai for more than 20 years, what I have talked about most to management cadres is system and logic, because the role of managers is to "set up teams, build systems and determine strategies." Two days ago, the Standards Office analyzed that the low rate of receiving orders for new samples from three types of customers indicates that the organization and management of the engineering department and the business department has not played a role. Yesterday, a customer's key project delivery complaint indicates that there are still problems in our delivery guarantee system. This week, when I asked the Standards Office and the information department to analyze the proportion of customer complaints, I found that three types of customers had the most quality complaints. In fact, the three types of customers that can best reflect whether the internal management of the enterprise can achieve public transfer and rotation are mainly the first and second types of customers, because they will control the development, quality and delivery date through inspection, data analysis and high-frequency interaction according to the factors such as new product listing plan, inventory and quality standards. The development, quality and delivery time of the three types of customers mainly depend on the factory. If we can't do the revolution and rotation, it will lead to the decline of service quality, customer complaints and the reduction of cooperation projects.

Well trained people.

Any system, process and system without the support of talents is also a castle in the air. Why can't the democratic systems of western countries take root in Africa, South America, Southeast Asia and other countries? On the one hand, it is cultural differences, on the other hand, it is caused by talent factors. During the period from the founding of the Western Han Dynasty to the rule of Wen Jingzhi, why could the country be as stable as before? Has the people's living standards improved so much? This is related to its talent density. For example, Xiao He, the first Prime Minister of the Western Han Dynasty, Cao can, the successor, and Chen Ping Ping, the second prime minister, were all outstanding talents in governing the country. Over the past ten years, Ouhai's talent density has not increased, but decreased. For example, the employment quality of the development section chief of the engineering department shows a downward trend, which is also one of the reasons why our sample quality and delivery date are frequently complained by customers and the order receiving rate of new products is not high. In terms of personnel selection, the human resources department should ensure that it is better to be short than excessive, and can't let a bull break into the porcelain shop. In terms of educating people, we can't just have children without care. We should establish a perfect training system and educate employees well. In terms of employment, we should pay attention to how people are used and whether talents play a role.

Early warning and Prevention

The establishment of an intelligent early warning system by the company is also one of the means to ensure that the internal operation of the enterprise can achieve revolution and rotation. The content of early warning is that we do not do as required or do not have to do in place. The early warning setting of each module has a certain logic. It reminds you that you must do what you should do, rather than do it or not. Just like the fire protection system, when the smoke detector detects that the indoor smoke concentration exceeds a certain standard, it will alarm and spray water automatically. In this regard, some departments are not satisfactory, such as the design department's early warning of new samples, the logistics department's early warning of light billboards, and the finance department's early warning of material price proposal. This behavior is not desirable and not allowed by the company. Early warning is to tell us what happened. To really solve the problem, we should also establish a prevention mechanism. When dealing with problems, we should trace back to the source, just as Zhu Xi's poem " Why the water is so clear in the river, for fresh one coming from the source. " Only by tracing back to the root of the problem and returning to the mechanism can we avoid the recurrence of the problem and completely solve the problem. Early warning and prevention, the former tells us what happened, and the latter tells us how to solve it. The two complement each other.

Improvement and promotion

The company requires you to look at the data in order to review how your work is doing, see the problems through analysis and recognize yourself. Seeing the problem is only the first step. The deeper thing is that we have to face the reality and make improvement and promotion. For example, when the third business department finds that the newly developed sample cannot receive the order, it cannot simply fill in the reason why it cannot receive the order, but should establish the project to the corresponding responsible person. For example, if the delivery time is bad, it should be established to the logistics person in charge, if the sample quality is bad, it should be established to the engineering department, and if the price is bad, it should be established to the finance department, etc. In addition to the project approval, the business department should also focus on their improvement. The problem cannot be solved. In order to avoid triggering early warning and closing the case without principle, it is useless and laborious to do some work. Any work should be improved and promoted. We should not go into a dead end. We should establish a circular improvement mechanism. At the same time, we should also have the ability of self-healing. Just like Shaolin monks beating sandbags, they begin to feel pain and get hurt. Over time, the cuticle of their fingers will thicken and become calluses. The contact surface with sandbags will gradually become the hardest place. We should learn to get up where we fall, and build the strongest firewall where we fall through self-healing.

Efficient organization management is to make each module in the enterprise rotate and rotate. To realize the revolution and rotation, on the one hand, we need to establish a sound operation system, on the other hand, we also need a group of well-trained people. Through the intelligent early warning system, remind everyone to do what should be done, rather than do it or not. Through the establishment of an effective prevention mechanism to ensure that the problem can be solved from the root. At the same time, we should constantly improve our self-healing ability and build the strongest firewall where we fall.