Willing to come, wishing to stay

At the morning meeting of all the management cadres in the multi-function hall of the new factory, on February 26, 2022, Chen Zeng, chief of the metal foot cover section, shared his achievements in staying with the people. Mr. Wang takes this as the introduction topic and expounds the train of thought of “Willing to come, wishing to stay”.

“Willing to come, wishing to stay” comes from the Analects of Confucius: "Ye Gong asked about politics. Confucius said, “Willing to come, wishing to stay”. It means to make those who are near happy because of benefits, and those who are far away will come when they hear the news. For our enterprise, we should pay attention to the needs of two aspects: one is the needs of customers, the other is the needs of employees. To the needs of customers, we should focus on “Complex Five Turns” namely price, delivery, quality, research and development, comprehensive services to improve customer satisfaction. For employees, we need to deeply understand what employees care about and pay attention to their needs. What are the specific aspects to start with? I think we should improve employee satisfaction from salary and benefits, working atmosphere, sustainable growth and living environment.

Salary and welfare

Yesterday, when I was in the special training class, I learned that the metal foot cover department had 45 employees last year and 43 returned to the factory this Spring Festival. I asked Chen Zeng how he did it. Chen Zeng told us that he mainly focused on the salary and welfare of employees. To pay attention to employees' salary and welfare, we should pay attention to employees' daily output, so as to give full play to the efficiency of each employee, and make the work of employees and teams complete every day. Only when employees have enough output every day, can employees' salary be guaranteed, and employees' salary be guaranteed, can employees work in Ouhai at ease. I remember sharing with you why Communists can win the support of the people and finally win the world. One of the most important points is “fighting local tyrants and sharing land”, that is, the Communists led the working masses to solve the problem of distribution. Ouhai's management concept of “three services” includes “management serves distribution”. If management can't solve the problem of employee distribution and ensure the income of employees, they can't solve the fundamental problem of retention. Ouhai's employees come from all over the world. They leave their homes for the main purpose of solving economic problems and making life better. Only when employees have enough food can they have values. If employees work hard every day and also worry about their children's milk powder money. If employees' daily working hours are not proportional to their income, even if you do more ideological work, employees will eventually choose to leave Ouhai. In order to ensure the income of employees, the company requires the finance department to simulate and predict the benefits and total wages of each department and team every month according to the production plan of the logistics department. The HR department is required to pay attention to the daily efficiency and output of each department, each team and each employee. At the same time, the work of each department and each team is required to be completed every day, so as to ensure that each employee completes the work task of the day.

Working atmosphere

During the monthly excellent employees' dinner, some employees fed back to me that some employees had to leave Ouhai because of the tense relationship between cadres and the masses. Our company is committed to building a corporate culture of "military + school + family". We should treat our employees as teachers and friends, and create a warm family culture within the team. As a management cadre, we should not only improve our professional skills, but also improve our EQ, learn to lead the team and do the ideological work of employees. In order to improve the relationship between cadres and the masses, we must always pay attention to the psychological dynamics of employees, care about their lives, and help employees solve practical difficulties in work and life. Only when the relationship between the cadres and the masses is harmonious and the working atmosphere is good, the employees will be willing to work under you and devote themselves to their work.

Sustainable growth

Whether an employee has room for growth in an enterprise is also very important for retaining people. As Chen Zeng shared ,learning more technology and mastering more skills is likely to increase employees' income. For example, let the general workers learn how to make temples, let make temples’ employees learn how to adjust machines, and let the dispatcher participate in the internal management of the team. When the needs of useful people of the company are met, they can recommend excellent dispatcher as grass-roots cadres. In this way, employees can make continuous progress and growth through the cultivation of one step and one step. Tapping the potential of employees, providing employees with career development channels and a platform to show their talents, also plays an important role in retaining people. Therefore, to do a good job in the career development planning and talent ladder construction of employees is not only the business of the human resources department, but also the obligation of the employer.

Living environment

A good working and living environment is also an important factor in staying. On the one hand, the company invested in the corresponding hardware construction. For example, the company builds employee apartments and husband and wife rooms, runs nurseries and kindergartens, raises gyms and employee activity centers, and invests in the construction of parking garages in order to create a good living environment for employees. At the same time, the company has installed central air conditioning in all workshops and built an air garden in order to create a good working environment for employees. On the other hand, the logistics department should do a good job in service. To this end, the company has specially set up a property management department to be responsible for the logistics service of employees and let professional departments do professional things. Our property management should match the standard Vanke property and Greentown property. At the same time, in order to enable employees to work at ease, the company arranges the property department to pick up employees' children to school and school every day.

To retain employees, we must understand what employees care about, pay attention to their needs, and work hard in four aspects: salary and welfare, working atmosphere, sustainable growth and living environment. While building these “four pillars”, it is supplemented by cultural activities such as employee congress, new employee symposium, self-management circle, one gang one activity, tutorial system and so on. I hope the heads of all departments will focus on salary and welfare, working atmosphere, sustainable growth and living environment. Why didn't the employees of our team return to the factory? What else is not enough? What is the direction of improvement in the future? And implement improvement measures in a planned way. Only in this way can we achieve “Willing to come, wishing to stay ”. That is, cherish the people in front of us, retain the old employees, and attract new talents to join Ouhai.