On August 24, 2020, at the regular meeting of managers on Monday, Mr. Wang Fenghua, general manager, elaborated on the three-step method of early warning treatment. Since the company introduced the embedded management mode and early warning mechanism in October 2019, management cadres above the manager level will receive early warning information and phone calls from ERP system on production, delivery date, quality, personnel management, etc. Dealing with early warning has become a part of our daily work, so how to deal with all kinds of early warning correctly?
Go deep into the scene and find out the reason
Some management cadres do not go to the scene to find out the truth of the problem when they receive the warning information. They are used to forwarding a message in the management group: "XX has already received x-level early warning, so deal with it quickly..." As for what happened, whether the subordinates have the ability to deal with it, and how to deal with the results, the attention is not high. As long as the warning information is no longer sent to yourself, everything seems to be all right. This incorrect attitude to deal with problems leads us to deal with early warning every day, and we often receive many similar early-warning messages, and even receive multiple early-warning information because the same problem is not handled thoroughly. The correct way to deal with the early warning should be: when we receive the warning information, the middle and senior management cadres should come to the scene in person to find out what happened through communication and on-the-spot understanding? What triggered the early warning system? Is it the staff's work attitude or work habits? Is it the ability of subordinates? Or resources? Only by finding out the root cause of the problem can we find the right remedy.
Work together to find a way
Once we understand the real cause of the early warning, we should assist our subordinates to find out the solution to the problem. If it is the attitude and working habits of subordinates, we should correct their working attitude through criticism and education, so as to form good working habits, and spank subordinates when necessary. Of course, spanking is only a means, the real purpose is to serve as a warning to subordinates. If it is a problem of ability, as the boss, we should guide the subordinates to use their brains, expand their thinking, and find solutions to the problems through collective wisdom and efforts. We should teach them to fish, not just fish. Only when the subordinates master the methods to solve the problems, can the problems be reduced or no longer occur. Even, we need to develop the corresponding training and guidance plan to improve the subordinates' ability to deal with problems and enhance their comprehensive quality. If it is a resource problem, we should help the subordinates to coordinate the resources, and clearly tell us what channels or processes should be used to seek resources in case of similar resource problems. For the surrounding functional departments, after receiving the early warning information, they should provide more help for the production department according to the hierarchical relationship and requirements of the embedded management mode. They should learn to help the production department to analyze the direction of solving problems, and should give priority to the auxiliary and supplemented by blocking. To "take more orders, improve effective output" as the purpose, to reflect the value of the existence of their own department, can not have the "spanking" inert thinking
Focus on the process and seek the result
With the solution to the problem, the middle and senior managers should pay attention to the process and verification results. Focus on process is to ensure that subordinates can do things as required and in the right way. The verification result is to ensure that the problem can be completely solved without leaving any future trouble. An excellent fitness coach is not only for students to develop a scientific weight-loss fitness program, but also should have strict requirements on whether the trainees train according to the plan, such as warm-up exercise, weight-loss fitness training, stretching exercise, etc., and should have the responsibility of supervision; it should also effectively monitor the amount of calories consumed in daily exercise; and even has a suggestion on diet habits and life rules Wake up and supervise the duty. For weight loss and fitness, if you don't implement weight loss measures, how can you lose your belly? If there is no sweating training process, how can there be eight abdominal muscle body building? If the coach doesn't pay attention to the students' diet and life, how can we achieve the goal of weight loss? Focusing on the process is as important as the verification result. The process is the necessary guarantee of the result, and the result is the effective evaluation of the process.
The correct attitude to deal with early warning is to solve the problem fundamentally. Reasonable use of the three-step early warning processing method can improve our work efficiency and ensure that results can be achieved. Only when the problems in daily work are completely solved can we reduce the probability of triggering the early warning system and spare more time to explore more new fields according to the company's strategy of "horizontal to the edge, vertical to the bottom".